I'm Aaron Parker.
In short, I'm a technical writer who specializes in:
Standard Operating Procedures (SOPs)
I'm a published textbook editor, chemical engineer, project control specialist, and avid learner.
I've overseen projects that cost in excess of $10M and I bring that multi-million dollar experience to every client, regardless of size. I started Technically, Writing Experts to share my passion for training and writing to business who need help.
Although I specialize in engineering, boilers, and process controls, I am happy to assist any business, large or small, in their documentation needs.
What, exactly, can I do?
I do a few things, so let's break it down a little.
Standard Operating Procedures (SOPs) are clear, concise, easy to understand, step-by-step instructions on how to complete different tasks and usually in a written format or PDF.
An example of SOPs could be a set of instructions showing how to use your company's preferred form of time entry or billing programs. Standardizing this process ensures that everyone using these programs does it the same way, every time, and allows them to reference the procedures if needed.
If you are constantly hiring and training employees to do the same thing, a well-written SOP will save you time and money. SOPs do this by ensuring employees are trained in the same way, every time, reducing miscommunication and inadequately trained employees.
End-User Documentation or User Documentation are similar to SOPs but are catered to your clients or customers. They detail exactly how to use your product, ensuring that the customer is fully equipped to operate the product with minimal confusion.
Types of end-user documentation include installation documentation, product/user manuals, and other similar forms of documentation.
If you're looking for additional, personalized training for your team or business, I also specialize in Training Programs.
Training programs are top-to-bottom packages that I create to give you everything you need to train. Sounds nice? I know.
Its a package, you get to choose what I deliver. A few things the package includes are:
Even narrated videos!
Ready to see the money you're missing on from not having these resources at your company? Go to "The Hook" for some scary stats!